Refund Policy

1. Product quality issues support after-sales return and exchange within seven days from the date of receipt, and no reason is supported after seven days of the date of receipt. For returns and exchanges within seven days, you need to communicate with customer service for the specific situation before returning. If the product has obvious signs of use and needs after-sales processing, it will automatically enter the warranty process and cannot be returned or exchanged.

2. Supports a seven-day no-reason trial. During the trial, can not use mouse feet and accessories , mice should show no obvious signs of use. You need to contact customer service within 7 days from the date of receipt, explain the situation, and apply for return processing online. When sending back, ensure that the product is intact and unopened. When picking up the item at home or sending it out by yourself, communicate with the courier to send out the outer packaging. Protect the product and do not write or doodle on the packaging to avoid damage or dirt on the packaging that affects the return and refund.

3. If the returned item is sent back, if there are obvious signs of use on the appearance, dust on the bottom shell, or there is private disassembly, and the accessories in the random packaging are not fully unpacked and used, etc., the seven-day unconditional return and exchange service is not supported. If it does not affect the secondary sales and meets the seven-day unconditional return service standards, it supports processing. If you pay for the purchase, you agree to accept this content. If you mind or have any questions, you can consult customer service.

4. After receiving the returned item, a dedicated person will record the unpacking video for record. Returns that do not meet the above requirements will not support returns and exchanges. After-sales applications will be rejected depending on the situation, and the specific handling method is subject to negotiation.

Tips

1. The Scyrox V8 mold is suitable for gripping and use. You can go to the video platform to watch the relevant evaluation content and explanations, and consider your own usage needs and usage habits before purchasing.

2. The product is in a brand new state when it is shipped. The innovative design of the product packaging has a pull-out paper strip. Repeated pulling will have obvious signs of use. After unpacking, it does not support seven-day unconditional return and exchange. If you encounter product quality problems after unpacking, contact the online customer service as soon as possible to get service support.